Process Efficiency

Facilitating a Technology Investment Decision

Facilitating a Technology Investment Decision

Our client wanted to invest in a small technology start-up to re-purpose their existing solution for a different market. However before making an investment our client needed confirmation that the start-up's technology platform, operational processes and internal delivery capability could meet their requirements.

Improving an Ordering Process

Improving an Ordering Process

A backlog of over 200 customer orders had built up over a period of time, causing delays to the provision of telephony services to residential customers. Greenlight was engaged to supporting delivery of changes for the Order Management Process Improvement project.