We helped our client bridge the gaps between their position and the legal requirements. As part of our we advised the on best practice and introduced a training solution and a robust health and safety policy.
Introduction of FATCA regulations meant our client required significant changes to their policies, processes and procedures. Business Analysis and Project Management was needed to identify, capture and implement the people, process, policy and procedural changes required while tracking and recording FATCA requirements and maintaining audit control for the project against the Group Programme.
Our client had received negative feedback from customers in relation to the process for booking events through the existing events management system. In response to this feedback a new events managed system, Eventbrite, was researched, selected and implemented to provide an improved customer experience.