Zahid is an experienced proactive strategic and operational Head of Services driving service performance improvement, delivering sustained change and business growth. Experienced in commissioning, customer insight, project management, process evaluation, identifying efficiency savings, external funding/tenders, partnerships, financial/service/organisational planning, service transformation, policy and strategy, change management, commercial insight, asset management, and high level leadership skills to develop exceptional services that continuously improve.
An inclusive talented, strategic thinking, resilient and inspirational leader with vision, passion for customer excellence, with the ability to motivate and coach staff at all levels by defining goals, managing large high performing teams, setting targets and measuring performance against agreed KPI’s, complying with regulatory’ legislative and audit requirements, embedding value for money ethos and creating an environment that encourages a positive work culture, idea generation and best practice.
Chartered Institute of Housing - Chartered Member(CIHCM)
Postgraduate Certificate in Housing StudieS
LEAN Organisation Management Techniques
PRINCE 2 Project Management
NBSM Supervisory Management
Higher National Diploma in Business & Finance
BTEC National Diploma in Business Studies
JNC Youth & Community Development
City & Guilds 6176 Energy Efficiency Awareness
Trained in IOSH Managing Safely at Work, SPRINT Business Process Re-engineering and Leadership (Manchester Business School)
Favourite Place in the world
My family and I really enjoy going to the Lake District for its breathtaking beauty, tranquillity, village shops and a boat trip on Windermere Lake! It really is a jewel of the North!
Do you have any hobbies?
I follow Manchester United whenever they play (mainly an armchair fan but do get to the occasional game with my two teenage sons even though the eldest supports Manchester City!!!), reading, on a voluntary basis I sometimes present programmes on the local community radio, gardening, mentoring and going to the gym.
If you could invite any three people to dinner, past or present, who would they be?
Abraham Lincoln – I am fascinated by American presidents and would want to find more about Abraham’s psychology, motives and leadership skills.
Princess Diana – she was a true Princess and so beautiful. I would want know more about her interesting life.
Mike Tyson – He is one of my favourite boxers. I would enjoy sitting with him in awe of his physical power, to know more about his views on life in general and to get know more about what drove him to knock other boxers out in such a devastating manner!
What is your dream occupation?
Manager of Manchester United but realistically to be the Chief Executive of an organisation whose sole objectives would be to eradicate poverty and illiteracy throughout the whole world.
What is your favourite ice cream flavour?
I am torn between mango and mint & chocolate…mmm… it would have to be chocolate and mint for its tantalisingly fresh and sweet taste!
Where in the world would you most like to visit that you haven't already?
China - for its culture, people and business ethics.
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