requirements gathering

Business Analysis and Project Management... The best of both worlds

Business Analysis and Project Management... The best of both worlds

Do you remember the feeling of being unable to complete a puzzle due to one or more missing pieces? Not a great feeling considering the amount of time & effort you have put into it.

Top 5 Pitfalls of CRM Implementation

Top 5 Pitfalls of CRM Implementation

Does the acronym ‘CRM’ mean something to you? It stands for ‘customer relationship management’ and with its involvement in many different business areas including Sales, Marketing and Customer Service it is fast becoming a crucial aspect of every business.