requirements

Business Analysis and Project Management... The best of both worlds

Business Analysis and Project Management... The best of both worlds

Do you remember the feeling of being unable to complete a puzzle due to one or more missing pieces? Not a great feeling considering the amount of time & effort you have put into it.

The Top 5 Project Showstoppers

The Top 5 Project Showstoppers

What are the things that can grind a project to a halt? Its a great question. And one I asked myself recently. When looking at ways to ensure you avoid project failure its best to first define what success is.  But lets ask what we think failure would look like.

The story of the master workflow - before and after

The story of the master workflow - before and after

As a Greenlight Consultant I am extremely proud of what we can achieve as a team for the benefit of our Clients. I like to reflect on some of the changes I have been involved in since starting with here and one example that stands out for me is that of the Master Workflow.

Top 5 Pitfalls of CRM Implementation

Top 5 Pitfalls of CRM Implementation

Does the acronym ‘CRM’ mean something to you? It stands for ‘customer relationship management’ and with its involvement in many different business areas including Sales, Marketing and Customer Service it is fast becoming a crucial aspect of every business.