project management

The Importance of stakeholder mapping

The Importance of stakeholder mapping

You may all be familiar with statistics on project failure but for those that aren’t it often comes down to poor stakeholder management and / or communication. Stakeholder mapping is a simple three step process that helps address both of these areas.

The Top 5 Project Showstoppers

The Top 5 Project Showstoppers

What are the things that can grind a project to a halt? Its a great question. And one I asked myself recently. When looking at ways to ensure you avoid project failure its best to first define what success is.  But lets ask what we think failure would look like.

The story of the master workflow - before and after

The story of the master workflow - before and after

As a Greenlight Consultant I am extremely proud of what we can achieve as a team for the benefit of our Clients. I like to reflect on some of the changes I have been involved in since starting with here and one example that stands out for me is that of the Master Workflow.

The importance of structure in project management

The importance of structure in project management

As a project manager structure is everything… there should be no such thing as a project without structure. If a project is a journey, the project plan is your map and the approach/framework is your compass.

Top 5 Pitfalls of CRM Implementation

Top 5 Pitfalls of CRM Implementation

Does the acronym ‘CRM’ mean something to you? It stands for ‘customer relationship management’ and with its involvement in many different business areas including Sales, Marketing and Customer Service it is fast becoming a crucial aspect of every business.