System implementation

Introducing new desktop enviroment and infrastructure

Introducing new desktop enviroment and infrastructure

Over a six-month period we supported our client in a wide-ranging project to replace technological infrastructure across their company. Our work began with setting the boundaries and governance for implementation and included management of various areas of delivery to ensure a successful transition.

Implementing a Trust Administration System

Implementing a Trust Administration System

With international expansion planned, our client recognised that it needed a new administration management system. The existing system had been installed in 1998 and was unsuitable for their complex and evolving trust and company administration requirements. 

Monitoring Portfolio Performance

Monitoring Portfolio Performance

With a portfolio of 90 companies that were required to submit management accounts each month, the organisation was struggling to produce useful data used to track performance against deal qualification metrics.

Improving a Pricing Calculation

Improving a Pricing Calculation

The introduction of new countries to the client's portfolio meant there was an inherent need to update the process of calculating the required fees. This process had not been updated for some time, and contributed to both revenue leakage and unncessary process burden on sales resources.

Implementing a POS system

Implementing a POS system

Our client was in the process of changing their operating model from seasonal to all year round. In order to facilitate this change, they were constructing a new, indoor facility and required a scaleable point of sale system (POS) to support the new business model.

Implementing an Events Management System

Implementing an Events Management System

Our client had received negative feedback from customers in relation to the process for booking events through the existing events management system. In response to this feedback a new events managed system, Eventbrite, was researched, selected and implemented to provide an improved customer experience.