Stakeholder Engagement

Monitoring Portfolio Performance

Monitoring Portfolio Performance

With a portfolio of 90 companies that were required to submit management accounts each month, the organisation was struggling to produce useful data used to track performance against deal qualification metrics.

Improving a Pricing Calculation

Improving a Pricing Calculation

The introduction of new countries to the client's portfolio meant there was an inherent need to update the process of calculating the required fees. This process had not been updated for some time, and contributed to both revenue leakage and unncessary process burden on sales resources.

Diagnosing Process Problems

Diagnosing Process Problems

Greenlight were asked to highlight the top 3 problems within the team affecting provision of customer services within lead times, establish understanding of the level of impact issues were having on the business and recommend potential fixes for each issue.