Quality Assurance

Operational review

Operational review

Our team worked closely with the executive of the organisation over a number of business areas to review operational processes. The objective was to improve and implement new processes to support a much larger business team than had previously existed and to use resources effectively..

Improving a Pricing Calculation

Improving a Pricing Calculation

The introduction of new countries to the client's portfolio meant there was an inherent need to update the process of calculating the required fees. This process had not been updated for some time, and contributed to both revenue leakage and unncessary process burden on sales resources.