Process Review

Diagnosing Process Problems

Diagnosing Process Problems

Greenlight were asked to highlight the top 3 problems within the team affecting provision of customer services within lead times, establish understanding of the level of impact issues were having on the business and recommend potential fixes for each issue.

Facilitating a Technology Investment Decision

Facilitating a Technology Investment Decision

Our client wanted to invest in a small technology start-up to re-purpose their existing solution for a different market. However before making an investment our client needed confirmation that the start-up's technology platform, operational processes and internal delivery capability could meet their requirements.